Refund policy

Refund & Return Policy

At House of Vitalis, we take great care in ensuring the quality and integrity of our products. Due to the nature of our homeopathic remedies and skincare products, we do not accept returns or offer refunds unless an item arrives damaged or faulty.

If you receive a product that is damaged or defective, please contact us within 48 hours of delivery with a clear description of the issue and supporting photos. We will assess the situation and, if eligible, arrange for a replacement or refund at our discretion.

Refunds and replacements will not be granted for change of mind, incorrect selection, or general dissatisfaction with the product. We encourage customers to reach out with any questions prior to purchase to ensure they select the most suitable products for their needs.

By purchasing from House of Vitalis, you acknowledge and agree to this refund and return policy. If you have any concerns regarding your order, please contact us at info@houseofvitalis.com — we are always happy to help.